Contact Solutions

Preferred way of contacting us is via email, as it gives us time to examine your problem and give you a focused response. We typically answer within a few hours and often in minutes.
Please note that we are based in Slovenija and our timezone is GMT+1 (CET).

Information

General questions
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Sales-related questions
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Support

Problems using our programs or simply technical questions?
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Support is free of charge for our registered users.

All communication with our clients is via email, so we can focus on your question and deliver a solution as soon as possible.

Emails are answered quickly, and answers are focused on your issues. We are proud to typically solve problems within one day, often hours. And if email arrives during our working hours, you'll usually receive an answer within minutes.

Mailing Address

Hepra d.o.o.
Kidričeva cesta 97
SI-4220 Škofja Loka
Slovenija, Europe

Phone and Fax

For urgent matters, please call us at (386) 31-374-974 or send us a fax at (386) 451-55-201